training

At Alpha K9 Security, our clientele is diverse and to ensure that our security officers are prepared to meet the day-to-day changing challenges, Alpha K9 Security is committed to the education, training and development of each team member.

At Alpha K9 Security we understand the importance of employing well trained and professional Security Officers and as such have implemented strict vetting systems to make sure that the best individuals are recruited for our clients. These systems include communication and written skills tests, SLED and Federal Police checks, detailed background screening and in-depth interview with our Senior Operational team.

We provide Security Officers based on client specifications, keeping in mind that our solutions are only effective if they meet client needs. Our personnel must comply with our strict standards of customer satisfaction and be well groomed and presentable.

Training & Development
We develop employees to the benefit of themselves, the company and the community in which we operate. We recognise that a successful security company depends on constant training, communication, motivation and development and supervision of staff. We are proud of our low staff turnover, as we feel this is a positive reflection of human resources and training policies. We acknowledge and reward ability, diligence, initiative and motivation, and make sure that each Security Officer is provided with attainable growth opportunities. To achieve Preferred Supplier status, it is essential that our staff is superior not only in performance, but also in appearance.

Recruitment Procedure

The recruitment procedure is done with the aim to find the most suitable candidates to be employed with Alpha K9 Security.
• Creating an environment for individuals to develop to their full potential through appropriate training
• Our company provides on-going training and educational support to enable employees to develop to their full potential.
• We encourage individual accountability for development and learning.
• We have the necessary systems to ensure that effective training and development can be carried out.
• Training and development needs are regularly identified and discussed, and appropriate action plans are implemented.
• We develop training strategies and implement structured training programs to address needs.
• We identify core knowledge and skills for each job to enable employees to develop accordingly.
• We identify core knowledge and skills for each job to enable employees to develop accordingly.
• Multi-skilling is recognised.
• Our training facility focuses on grade specific officer training; training is undertaken on a regular basis and is on-going. Officers are constantly being updated on the latest crime prevention and reaction measures.
• A job description is drawn up for each individual post where applicable. In order to provide competent security officers, customised training will be done by the Operations Manager and or site supervisor.
• Security officers are posted once they have been custom trained as per the job specification.
• In order to deliver a constant service level to the client, alternative security officers are trained, in the event that the security officer is unable to perform his duties.

Intensive training on site is maintained on the following:
Basic site procedure manuals
Workplace health and safety
Job specific training
Customer care requirements
Fire training
Incident and report writing
WHS Act
Cultivating Growth for All Alpha K9 Security Employees


Alpha K9 Security a NSCA MEMBER
NSCA LOGO
The NSCA Foundation is a non-profit, member based organisation with a vision focused on evolving safe and sustainable workplaces throughout Australia. With a legacy spanning over 90 years supporting members, we continue to inspire, educate, inform and engage Australian business in staying up-to-date with best practice Work Health and Safety. NSCA Foundation membership ensures you and your business are supported to protect your most important asset – your people.

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Clients

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  • Central Coast Leagues
  • Bonython Tower
  • Google
  • hills clinic
  • Doma
  • borg