ComplianceAlpha K9 Security’s Quality Management System is certified to ISO 9001:2015 and is a manifestation of Alpha K9’s best practices, our learning and growth perspective and our strategic vision. compliance1

The objective of the QMS system is the establishment of processes for planning, implementation, feedback and continual improvement which promote service quality and enhancement through constant monitoring and measurement.


compliance2Our Quality Management System is an integral part of every employee’s day to day working life. Our clients’ expectations are the foundations of our quality system which ensures focus always remains on delivering service excellence at every level. Our employees are held accountable to this policy and their performance metrics are based on it. This means we can monitor and report back to our clients the high compliance rate we have with the policy across the organisation. This gives our clients peace of mind that their contractors are consistently delivering a quality service and adapting to any feedback provided.

AlphaK9 has consistently met our quality objectives. To ensure these objectives are achieved we remain committed to continually improving our services and processes through the establishment of measurable quality objectives with set targets and the collection and analysis of data for these objectives to determine areas for taking preventative actions for improvement. Alphak9 is committed to achieving our quality objectives and supports this commitment through communication, training and development of our staff to ensure that our company goals, quality policy statement and quality objectives are understood, implemented and maintained in accordance with and compliance to ISO 9001:2015.

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To ensure the objectives are achieved we remain committed to continually reviewing and improving our safety policies in compliance with the law, workplace standards, safety policy statement and safety management system. Alphak9 pledges that we establish measurable safety performance objectives and targets that we review in order to continuously improve our safety OHS performance and compliance to ISO 9001:2015. This includes regular workplace inspections and the prompt control of identified hazards and establishing an online feedback and reporting system on our online feedback portal. Alphak9 employees are trained on all health and safety matters relevant to their work and specific sites ensuring that each employee is fully aware of the hazards associated with their work and hazard control measures.

All Alphak9 staff and management are inducted into each site and understand the requirements of Alphak9’s Safety policy in accordance with compliance to ISO 9001:2015. Individuals will therefore be held accountable for enacting their roles and responsibilities as defined in our Safety OHS management system to keep a safe workplace and safe working practices. All Alphak9 staff and management are trained regularly in person and online via our portal. Employees must cooperate with actions taken by and requests from Alphak9 to maintain safety at the workplace and comply at all times to the AlphaK9 management system. Employees are informed and expected to take reasonable care for their own safety and not adversely affect the safety of others within the work place. Alphak9 is committed to providing a safe and healthy workplace for employees and all persons, whose health or safety could be at risk through our work, keeping a clean workspace and provision of appropriate and required PPE and equipment is part of how we maintain compliance with meeting our safety objectives in accordance to ISO 9001:2015.

Alphak9 remains committed to minimise the environmental impacts of its activities on the environment and is committed to achieve this objective by regular review, evaluation and improvement where necessary on our pledge to minimise waste of materials, substances and energy and to bring about better outcomes in our environmental performance. Alphak9 strives to purchase and use materials, substances and equipment that is environmentally friendly and minimises environmental impacts and the prevention of pollution in accordance with ISO 9001:2015.

AlphaK9 is committed in our workplace and through our environment policy statement to comply with applicable legal requirements and any other requirements that relate to our environmental aspects while continually improving the effectiveness of our management system and to the recycling of materials and substances with the aim to increase the portion recycling and waste minimisation each year.

Alpha K9 Security A Cm3 OHS/WHS Registered Company

Confirming Work Health and Safety duty of care requirements

compliance3Cm3 is Australia’s leading OHS/WHS Contractor Prequalification system. Cm3 has been developed so that Clients can be confident contractors they engage have OHS/WHS systems and processes for working safely.

Cm3 provides qualified OHS/WHS specialists who assess Alpha K9 Security’s health and safety management systems and capabilities - giving our clients a detailed understanding of our businesses work health and safety capabilities prior to being engaged and supporting our overall management process.


Alpha K9 Security a NSCA MEMBER

The NSCA Foundation is a non-profit, member based organisation with a vision focused on evolving safe and sustainable workplaces throughout Australia. With a legacy spanning over 90 years supporting members, we continue to inspire, educate, inform and engage Australian business in staying up-to-date with best practice Work Health and Safety. NSCA Foundation membership ensures you and your business are supported to protect your most important asset – your people.


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